Skip to main content

Cornell University

Public Safety Communications Center

Division of Public Safety

Employment

**NO CURRENT OPENINGS**

Please check back at a later time or visit the Careers at Cornell website to view employment opportunities at the University.

Read more our Telecommunications Officer position for future openings below:


Responsibilities and Benefits

• Coordinate emergency and non-emergency response to calls for assistance from the Cornell campus and community.
• Evaluate situations and determine response procedures based on circumstances and information gathered.
• Multitask, sort, and prioritize multiple frequency radio traffic to send and receive critical information.
• Handle sensitive emergency situations in a calm and efficient manner to ensure high level safety and security for those involved.
• Make emergency notifications and coordinate various emergency services with agencies during critical incidents.
• Monitor, interpret, and initiate response of the fire, burglar, and environmental alarm, Closed-Circuit TV, and card access systems.
• Data entry and retrieval for in-house computer, internet and State and Federal Criminal Justice computer systems.
• Answer and prioritize emergency and business telephone lines for Cornell Police and Public Safety.
• Perform administrate responsibilities, handle walk-in complaints, and provide information and referrals.

Cornell University provides excellent benefits that include:

• Professional development, access to many wellness programs, employee discounts with local and national retail brands, health care options
• Generous paid leave provisions: 3 weeks of vacation, health and personal leave; 13 paid holidays, and great retirement options.
• Cornell has also been nationally recognized as an award-winning workplace for our health, well-being, sustainability, and diversity initiatives.


Base Wage Table

Step/Year

7/1/2025

7/1/2026

7/1/2027

7/1/2028


Hire Rate

$29.29

$30.32

$31.31

$32.33


1 Year

$31.11

$32.20

$33.25

$34.33


2nd Year

$32.93

$34.08

$35.19

$36.33


3rd Year

$34.77

$35.99

$37.25

$38.46


4th Year

$36.59

$37.87

$39.10

$40.37


5th Year

$38.42

$39.77

$41.06

$42.38


A-Line (2300-0700) and C-Line (1500-2300) shifts receive a $2.25/hour shift differential


Required Qualifications

• Associates degree or two years’ relevant dispatching experience OR equivalent combination of education/experience.
• Prior experience in a job that required multi-tasking with the ability to work well under pressure. Must be able to handle competing priorities while paying close attention to accuracy and details.
• Solid computer skills and customer service experience.
• Work as an effective team member and build and maintain strong relationships.
• Obtain FBI Criminal Justice Information Services Division (CJIS) compliant certification during on-the-job training.
• Pass a rigid background investigation including fingerprint check with no records of conviction (excluding minor traffic infractions).
• Must successfully complete 20 week field training program.

Preferred Qualifications

• Prior dispatching experience.
• Radio communication skills.

Application Information

• When applying through our system, please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF format.