Welcome
The Cornell Division of Public Safety operates its own 911 center staffed by three telecommunications supervisors, ten full-time telecommunications officers, and two system administrators. The Communications Center operates 24 hours per day, seven days per week, 365 days per year.
The Division Of Public Safety Communications Center dispatches emergency and non-emergency incidents for the Cornell Community for Cornell University Police Department, Cornell Environmental heath and Safety, Cornell Emergency Medical Service, Community Response team, and the Public Safety Ambassadors.
What to do in an Emergency
CALL 911 for any situation that requires IMMEDIATE police, fire, or medical response to preserve life or property. From cellular phones call Cornell Police at 607-255-1111 or use a Blue Light or indoor emergency phone.
Get Notified
Hours and Location
24/7
Barton Hall
117 Statler Drive
G2 Barton Hall
About Us
The telecommunications officers receive Basic and Advanced public safety dispatch training certifications from the Association of Public Safety Communications Officials. The Center uses Spillman Technologies for records management and statistical gathering. In addition, the Center is responsible for the maintenance and emergency operation of the university’s emergency notification systems, including voice and short message service (SMS, or text) messaging, email, and sirens. In response to requests in 2020 from the University’s Public Safety Advisory Committee, the center expanded their dispatching operations to incorporate calls for service for the Community Response Team along with Emergency Medical Services, Fire & Hazmat-related emergency calls, requests for law enforcement assistance, and many other non-emergency/service related and after hours call for assistance. In 2023, the Communications Center demonstrated it’s efficiency and capacity by handling approximately 16,350 calls for service and 41,623 calls into and out of the 911 center. Beyond phone calls, the Center receives all fire and maintenance signals for the campus. It also serves as a back-up center for Tompkins County 911, further showcasing it’s reliability and preparedness for campus and local communities.
Technical Systems and Business Operations
The Technical Systems and Business Operations unit, led by Director Ashley Percey, plays a crucial role in the Division of Public Safety. It is responsible for financial oversight, budget and planning, and information technology needs of the Division. The unit ensures system maintenance and interoperability of Cornell Police systems including the Spillman data management system and the Body and Car Camera program, and the University’s emergency communications systems (Rave and Guardian) used by the various departments within the Division. The unit is responsible operationally for approximately eighty computers division-wide and twelve Mobile Data Terminals, and the Public Safety Radio system, ensuring all reporting, interoperability.