Our team is responsible for the maintenance and operation of the university’s emergency notification systems which include voice, short message service (SMS or text), email, and outdoor sirens.
Following suggestions of the 2020 Public Safety Advisory Committee, the center expanded its dispatching operations to field calls for service for the civilian Community Response Team (CRT) in addition to Emergency Medical Services, Fire & Hazmat-related emergencies, law enforcement, and other non-emergency/service related requests.
In 2024, the Communications Center handled over 15,000 calls for service and 56,796 incoming and outgoing phone calls. Additionally, the Center receives all fire and maintenance signals for the campus, monitors the RAVE Guardian mobile application for incoming alerts, and more.
Did you know? Our center serves as the back-up for Tompkins County 911, further showcasing the reliability and preparedness of our staff when it comes to serving members of the campus and local community.