Employment
**NO CURRENT OPENINGS**
Please check back at a later time or visit the Careers at Cornell website to view employment opportunities at the University.
Read more our Telecommunications Officer position for future openings below:
Responsibilities and Benefits
• Coordinate emergency and non-emergency response to calls for assistance from the Cornell campus and community.
• Evaluate situations and determine response procedures based on circumstances and information gathered.
• Multitask, sort, and prioritize multiple frequency radio traffic to send and receive critical information.
• Handle sensitive emergency situations in a calm and efficient manner to ensure high level safety and security for those involved.
• Make emergency notifications and coordinate various emergency services with agencies during critical incidents.
• Monitor, interpret, and initiate response of the fire, burglar, and environmental alarm, Closed-Circuit TV, and card access systems.
• Data entry and retrieval for in-house computer, internet and State and Federal Criminal Justice computer systems.
• Answer and prioritize emergency and business telephone lines for Cornell Police and Public Safety.
• Perform administrate responsibilities, handle walk-in complaints, and provide information and referrals.
Cornell University provides excellent benefits that include:
• Professional development, access to many wellness programs, employee discounts with local and national retail brands, health care options
• Generous paid leave provisions: 3 weeks of vacation, health and personal leave; 13 paid holidays, and great retirement options.
• Cornell has also been nationally recognized as an award-winning workplace for our health, well-being, sustainability, and diversity initiatives.
Base Wage Table
Step/Year
7/1/2025
7/1/2026
7/1/2027
7/1/2028
Hire Rate
$29.29
$30.32
$31.31
$32.33
1 Year
$31.11
$32.20
$33.25
$34.33
2nd Year
$32.93
$34.08
$35.19
$36.33
3rd Year
$34.77
$35.99
$37.25
$38.46
4th Year
$36.59
$37.87
$39.10
$40.37
5th Year
$38.42
$39.77
$41.06
$42.38
A-Line (2300-0700) and C-Line (1500-2300) shifts receive a $2.25/hour shift differential
Required Qualifications
• Associates degree or two years’ relevant dispatching experience OR equivalent combination of education/experience.
• Prior experience in a job that required multi-tasking with the ability to work well under pressure. Must be able to handle competing priorities while paying close attention to accuracy and details.
• Solid computer skills and customer service experience.
• Work as an effective team member and build and maintain strong relationships.
• Obtain FBI Criminal Justice Information Services Division (CJIS) compliant certification during on-the-job training.
• Pass a rigid background investigation including fingerprint check with no records of conviction (excluding minor traffic infractions).
• Must successfully complete 20 week field training program.
Preferred Qualifications
• Prior dispatching experience.
• Radio communication skills.
Application Information
• When applying through our system, please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF format.